Offer

SALE AND PURCHASE AGREEMENT FOR PRODUCTS IN THE ONLINE STORE
(PUBLIC OFFER)



1.TERMS AND CONDITIONS.

Seller - IE Arushanyan G.V.

OGRNIP 321265100128019, INN 263210344078 location address: RUSSIA, 357501, Stavropol Territory, Pyatigorsk st. Oktyabrskaya, 8

Buyer - any fully capable individual who has accepted this public offer (agreement) on the terms and conditions below.

Online store — Official online store of the seller is located at the Internet address: http://en.expert-electrics.store/. The concepts of an online store and site are equivalent and interpreted in the context below.

Product — a physical object that has not been withdrawn from civil circulation and is offered for sale at an online store.

Order – goods and services agreed upon by the buyer and the seller, about which the buyer and the seller have mutual obligations under the terms agreed upon by the buyer and the seller.

Sales Rules – rules for the sale of goods in the online store located at the Internet address: http://en.expert-electrics.store/, which is Appendix No. 1 to the Agreement.



2. GENERAL CONDITIONS.

2.1. This agreement (hereinafter referred to as the “Agreement”), as well as information about the product presented on the website are a public offer following Article 435 and Part 2 of Article 437 of the Civil Code of the Russian Federation.

2.2. Following the Agreement:
The Seller is required to transfer the ordered (agreed upon by the Buyer and the Seller) product to the ownership of the buyer;

  1. The Seller is required to transfer the ordered (agreed upon by the Buyer and the Seller) product to the ownership of the buyer;
  2. The Buyer is required to accept and pay for the ordered products and their delivery.

2.3. Prices for the products are determined by the seller unilaterally and without dispute. They are indicated on the pages of the online store. The price of the products is determined in Russian rubles and includes tax.

2.4. Ownership of the purchased product is transfered to the Buyer:

  1. in case of pick-up from online stores or pick-up points - from the moment of actual transfer of the products to the buyer and the latter's payment of the full cost of the products;
  2. in case of product delivery by transport companies - from the moment the seller transports the product to the transport company.

The risk of accidental loss or damage of the product shall pass to the buyer from the moment of actual transfer of the product to the Buyer.

2.5. The agreement is valid when the Buyer places an order in accordance with the Agreement.

2.6. The Buyer places an order by performing the actions specified in the sales rules.

2.7. The Seller has the right to unilaterally amend the agreement, including changing the prices of the products and the cost of related services, terms of payment and delivery of the products, placing them on the pages of the online store. All changes shall come into force immediately after this publication and shall be deemed to have been brought to the attention of the buyer from the moment of such publication.

2.8. The offer (Agreement) may be withdrawn by the seller at any time but this shall not be grounds for the seller to refuse obligations under already agreed upon terms. The seller is required to place a notice of withdrawal in its online store no less than 12 hours before the event of withdrawal (suspension) of the offer.



3. PAYMENT FOR THE ORDER.

3.1. Payment for the order is made in Russian rubles.

3.2. The total cost of the order includes the cost of each product and their delivery, except in cases where the selected delivery method allows payment for delivery upon receipt of the products, as agreed with the Buyer.

3.3. The Buyer shall make an advance payment for the order in the amount of 100% of the total cost of the order, except for cases where the selected delivery method allows payment for the order upon receipt by the buyer. The seller reserves the right to unilaterally determine the method and procedure for payment for a specific order.

3.4. The methods of payment for the order are determined in the sales rules.

3.5. The date of payment is the date of receipt of funds to the Seller’s bank account in accordance with the Seller’s payment details specified in section 1 of the Agreement.



4. DELIVERY OF PRODUCTS

4.1. Delivery of the products to the Buyer is carried out within the territory of the Russian Federation.

4.2. The cost of delivery within the territory of the Russian Federation is determined by the delivery service used. The methods of delivery of the order are defined in the sales Rules.

4.3. The place of transfer of the products to the Buyer is determined by the address specified in the placed order.

4.4. The transfer of the products to the Buyer or to the transport company is carried out only after the Buyer has paid the cost of the order in full.

4.5. The transfer of the ordered products to the Buyer may be carried out at the pick-up point agreed upon by the Buyer and the Seller depending on the delivery method.



5. RETURN OF PRODUCTS.

5.1. Return policy for products of adequate quality

  1. The buyer has the right to refuse the ordered products at any time before receiving them and 14 days after, not counting the day of purchase. You can return an unsuitable product of proper quality if the following conditions are met: the product has not been used; the product's condition (containing product characteristics; original manufacturer's packaging) and consumer properties have been preserved; a copy of the receipt (invoice) for payment for the product has been attached.
  2. If the buyer refuses the products in accordance with 5.1.1 of the Agreement, the seller shall return the amount paid for the order excluding delivery costs within 10 days from the date of receipt by the seller of a written application from the buyer. In this case the method of delivery of the products from the buyer to the seller is agreed upon in advance.
  3. The buyer has no right to exchange products of proper quality specified in the List of non-food products of proper quality that are not subject to return or exchange approved by RF Government Resolution No. 55 of 19.01.1998.
  4. The buyer is warned about the need to preserve the condition, consumer properties of the products of proper quality before returning it to the seller as well as documents confirming the conclusion of the contract. The absence of said document by the Buyer does not deprive him of the opportunity to refer to other evidence of the purchase from the Seller.

5.2. Return policy for products of inadequate quality

  1. The Buyer may return the product of inadequate quality to the Seller and demand a refund of the amount paid for the Product within 14 days or if significant defects are discovered in the product within the warranty period established by the manufacturer. The Buyer may also demand: free elimination of defects in the products or reimbursement of expenses for their correction by the Buyer or a third party (subject to prior agreement of such expenses with the Seller); proportionate reimbursment of the purchase price; replacement of the products of inadequate quality or elimination of defects;replacement with a product of a similar brand (model, article) or with a similar product of a different brand (model, article) with a corresponding recalculation of the purchase price.
  2. In the event of a claim for a refund of the amount paid for the products in accordance with clause 5.2.1 of the Agreement, the cost of the product shall be refunded to the Buyer within 10 days from the date of receipt by the Seller of the Buyer’s written application.
  3. If the Buyer discovers defects in the products and makes a demand for their replacement, the seller is obliged to ship such products within seven days from the date of the Buyer’s making such demand, and if additional quality control of such products by the Seller is necessary, within twenty days from the date of the making of such demand. If the Seller does not have the product required for replacement at the time of the claim the replacement must be made within one month from the date of the claim.
  4. In case of refusal of the products the Buyer is obligated to return the products of inadequate quality to the Seller.


6. PROTECTION OF PERSONAL DATA.

6.1. In order to protect their personal data, the Buyer is required not to disclose to third parties the login and password specified and received upon registration on the Site. If the buyer has any suspicions regarding the security of their login and password or the possibility of their unauthorized use by third parties, the Buyer is required to immediately notify the seller of this by sending an e-mail to the address:

expert-electrics22@yandex.ru

6.2. By accepting the Agreement (this public offer), the Buyer, of his own free will and in his own interests, expresses his consent and authorizes the Seller to:

6.3. process the personal data of the Buyer, namely: password and login, last name, first name, postal address, passport details, data on registration at the place of residence, data on the place of actual residence, home, work, mobile phones, email address, payment/bank details (including credit card number) for the following purposes: to register the Buyer on the Site; execution of the agreement concluded through acceptance by the buyer of this public offer, including, placing an order by the buyer, generating payment documents, preparing transfer and other documents in connection with the Buyer's orders. For the functioning of the online Store, evaluation and analysis of the Site's work; for technical support of registered Buyers when making purchases through the online Store.

6.4. In the course of processing the Buyer's data, using automated means or without using such means, collect, record, systematize, accumulate, store, clarify (update, change), extract, use, transfer (disseminate, provide, access), depersonalize, block, delete, destroy the Buyer's data;

6.5. process the Buyer's data following clause 6.2.2 of the Agreement electronically and in print.

6.6. use "cookie" technology when processing the buyer's data.

6.7. transfer the Buyer's data to third parties to whom the seller may entrust the processing of the buyer's data based on an agreement concluded with such parties, subject to compliance with the requirements of the legislation of the Russian Federation on ensuring by such third parties the confidentiality of personal data and the security of personal data during their processing.

6.8. The Seller undertakes to process the buyer’s data and ensure their confidentiality in accordance with the procedure established by current legislation.

6.9. If the Buyer does not wish his data to be processed, he must contact the Seller with a written request to stop processing his data. These requests are sent to the address: 357501, Stavropol Territory, Pyatigorsk, Oktyabrskaya St., 8.



7. DISPUTE RESOLUTION PROCEDURE. APPLICABLE LAW.

7.1. The relations between the Buyer and the Seller are regulated by the legislation of the Russian Federation.

7.2. The Buyer and Seller will try to resolve all disputes that arise through negotiations; if an agreement is not reached, the dispute will be referred to a court following the current legislation of the Russian Federation.

7.3. The Buyer and the Seller acknowledge the equal legal force with the originals of correspondence and documents related to the execution of the agreement concluded by the Buyer and the Seller in the order of acceptance by the buyer of this offer, received by the Internet and other electronic means of communication.

7.4. The recognition by the court of the invalidity of any provision of the Agreement shall not entail the invalidity of the remaining provisions of the Agreement.

7.5. The applications of the Agreement are an integral part of this offer.



Application No. 1 TO THE AGREEMENT FOR THE PURCHASE AND SALE OF GOODS IN THE ONLINE STORE LOCATED AT THE INTERNET

1. SALES RULES

The sale of products in the online store is regulated by the following legislative norms:

  1. Provisions of the Civil Code of the Russian Federation on retail sale and purchase (§ 2, Chapter 30);
  2. Law of the Russian Federation "On Protection of Consumer Rights" dated 07.02.1992 No. 2300-1
  3. Resolution of the Government of the Russian Federation of September 27, 2007 No. 612 “On approval of the rules for the sale of goods remotely”;
  4. Resolution of the Government of the Russian Federation of 19.01.1998 N 55 "On approval of the Rules for the sale of certain types of goods, a list of durable goods that are not subject to the buyer's requirement for the free provision of a similar product for the period of repair or replacement, and a list of non-food products of proper quality, not subject to return or exchange for a similar product of a different size, shape, dimensions, style, color or configuration."


2. PLACING AN ORDER:

To place an order, the buyer must first register using the Registration form on the Website.

When registering as a Login (Username), the buyer must specify an email address, which will subsequently be used by the buyer to log into the personal profile. The password is always the password created and specified by the Buyer during the registration process.

After successful registration, the buyer receives a corresponding notification to the e-mail address specified during registration.

The order is placed by the buyer independently, in the sections of the Site catalog, the Buyer selects the Product and adds its Order Form (Cart) posted on the Site. In addition to the selected Product, when filling out the Order Form, the Buyer must indicate:

  • Quantity of each selected Product;
  • Last name, first name;
  • Contact phone number;
  • Contact email address;
  • Payment method (select from those offered);
  • Product delivery address (place of delivery of the Product, the exact address is indicated)


3. PAYMENT METHODS:

Payment is made using the Buyer's bank card through the payment form on the Site by transferring funds to the seller's bank account.



4. DELIVERY

Transport companies (hereinafter referred to as TC)

The company of IE Arushanyan G.V. has contracts with various transport companies. The most popular is ООО «СДЭК». At the request of the buyer and upon prior agreement with the seller, the order can be sent by other transport companies at the buyer's choice, if such an opportunity exists with the seller. The delivery times are determined by the TC and depend entirely on the work of the TC. The online store is not responsible for delays in the delivery of orders due to the fault of the service of the TC used. When using TC, the buyer can pre-pay only the cost of the goods, and pay for the delivery upon receipt of the Order, with the exception of those cases when the selected TC does not allow payment for delivery upon receipt.